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COVID 19 Clinic Protocols

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In line with guidance derived from Public Health England, The General Osteopathic practice standards and advice from the Institute of Osteopathy. As a health Clinic, The Wellness Therapy Centre will continue to follow some of the previous rules we had in place and we hope that reading through the information below, will help prepare you for a visit to the clinic.

Prior to your Visit.

  • If you have any symptoms of coronovirus (High Temperature/fever, new  cough, Recent Loss of Taste or Smell) or had a positive Covid test within teh last 5 days, we request that you reshedule your appointment.

  • If any practitioner develops any symptoms or has had a positive COVID test within the last 5 days we will have to either i.) rearrange your face to face appointment, ii.) move it to another practitioner or iii.) only do a virtual appointment, while we self isolate.

  • We will continue to wear face masks and we are requiring everyone to wear a face covering or face mask (preferably without a ventilator) on entering the clinic to reduce the transmission risk.

On Arrival at the clinics

  • Please arrive on time for your appointment and ring the Buzzer outside to the left of the door. Please then wait to be let in. If there is no receptionist visible, please be patient (especially if you have arrived early) as it may be a few minutes, before we can open the door for you.

  • We will continue to limit the number of patients in the clinic, so please do not arrive too early. We may not be able to let you in before your appointment starts, or if there is another patient in reception.

  • Please continue to wear a face mask (without a vent) or a face covering while you are in the clinic. This can only be removed if you are having treatment where the mask is and must be put on immediately after that aspect of your treatment has finished. If you do not have one we can provide you with one for a cost of £1.

  • Do clean your hands with the hand gel available before touching anything in the clinic.

  • For safety, we will continue to wear a face mask. This is a legal requirement in health clinics.

  • If you travel with anyone else to the clinic we request that they wait outside, unless you need them for assistance or to act as a chaperone. They will also be expected to wear a mask.

In the Treatment Room

  • We have removed linen, and towellling couch covers from the rooms and replaced the pillow case with a wipeable pillow. This means that you will be lying on the couch which will just be covered with couch roll. We ask that you bring in shorts or, shorts and a vest top and if you wish to be covered.

  • We will be washing our hands/forearms with soap and water or Gel before and after your treatment.

Cleaning and Sanitisation

  • Before and after each patient we will be sanitising the couch, chair, table, door handles, coat hanger and any equipment that is out.  

  • We will also frequently clean the toilet, reception desk, card machines and entrance door/intercom. We will also be steam cleaning the floor. 

After Your Treament.

- If you have any symptoms of COVID 19 within 5 days of visiting the clinic, please can you inform the clinic at the earliest opportunity.

Please inform the clinic manager if you notice the above procedures are not being followed.

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