Our Policies
• In respect for our clients and therapists, please take note that there is a 24-hour cancellation policy, and all treatments not cancelled a minimum of 24 hours prior to their scheduled time will be charged at 50% of the full treatment price. Clients that fail to arrive for treatment without cancellation will be charged the full amount.
• All treatments are subject to availability and prices
• Treatment times quoted allow for consultation, and preparation including time for client to change.
• Treatments, Prices and Times may change without prior notice.
• Late arrivals will result in your treatment time being reduced or rescheduled, while full payment will still be required.
• Gift Vouchers are valid for 6months from the date purchased.
• Gift Vouchers bought on promotion can only be used against full price individual treatments.
• A deposit of 50% will be required on all bookings over 60mins, if two therapists are booked, or on packages.
• We do not take responsibility for children and cannot accommodate them in the Treatment room.
• Certain skin / medical conditions cannot receive treatment. Please ask advice before booking appointment.